Ideal - Cloud & AI Software Consulting

We ( Ideal Cloud & AI Software Consulting ) provide Design, Development, and implementation services in the following areas.

 

• Software development

• Contact Center & IVR design development.

• API integrations, CRM integrations

• Contact Center Consulting ( CCaaS, UC, CRM)

• Design Virtual Assistants & Bots ( Gen AI)

• Cloud Cyber Security

 

We have been assisting our clients in their Cloud & Digital Journey since 2018.

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Our Services

• Consulting, Implementation & Support

• Design, Development & Integration.

• Research Bots, Gen AI Solutions  (Quantitative, Qualitative, Comparative)

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Our Vision

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Become a trusted advisor for Cloud transformation, improve Customer experience ( CX) and employee experience ( EX) through Cloud, AI & Digital Transformation (DX).

 

We help businesses improve the following core areas.

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• Customer Happiness

• Customer Experience

• Employee Satisfaction

• Lowering Costs.  

• Automate Operations.

• Increase Brand Value

• Maximise profits.

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We offer tailored solutions for all industry sectors (Retail, Health, IT, Manufacturing, Banking & Finance, SMEs to Large enterprises)

- Cloud contact center
- CCaaS
- bot development
- AI
- IVR self services omnichannel
- Cloud & AI Consulting 
- CCaaS 
- UCaaS 
- Design and Implementation
- Research Study
 

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