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Mobile Customer
Digital Gadget

We ( Ideal Cloud & AI Software Consulting ) provide Design, Development, and implementation services in the following areas.

 

  • Software development

  • Contact Center & IVR design development.

  • API integrations, CRM integrations

  • Contact Center Consulting ( CCaaS, UC, CRM)

  • Design Virtual Assistants & Bots ( Gen AI)

  • Cloud Cyber Security

 

We have been assisting our clients in their Cloud & Digital Journey since 2018.

Our Services

  • Consulting, Implementation & Support

  • Design, Development & Integration.

  • Research Bots, Gen AI Solutions  (Quantitative, Qualitative, Comparative)

Our Vision

Become a trusted advisor for Cloud transformation, improve Customer experience ( CX) and employee experience ( EX) through Cloud, AI & Digital Transformation (DX).

 

We help businesses improve the following core areas.

  • Customer Happiness

  • Customer Experience

  • Employee Satisfaction

  • Lowering Costs.  

  • Automate Operations.

  • Increase Brand Value

  • Maximise profits.

We offer tailored solutions for all industry sectors (Retail, Health, IT, Manufacturing, Banking & Finance, SMEs to Large enterprises)

- Cloud contact center
- CCaaS
- bot development
- AI
- IVR self services omnichannel
- Cloud & AI Consulting 
- CCaaS 
- UCaaS 
- Design and Implementation
- Research Study

 

Contact Us

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